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Job Description

I have an exciting opportunity for a Crew Employment Administrator to join my client, in supporting yacht owners and managers with crew employment and payroll services. Delivering efficient, high-quality service directly to crew members.

Key Responsibilities:
  • Manage and process crew payroll using specialised payroll software, including reporting.
  • Calculate crew bonuses, allowances, and deductions with accuracy.
  • Distribute payslips directly to crew members.
  • Handle administrative queries and transactional issues related to payroll.
  • Oversee Malta Social Insurance registrations and ensure timely contributions.
  • Provide support with additional department-related tasks as required by management.
  • Take ownership of day-to-day payroll and HR administration for a portfolio of clients.
  • Liaise with clients, employees, and external organisations including international authorities, banks, and pension providers.
  • Draft professional correspondence for clients, employees, and third parties.
  • Manage payroll data, generate reports, and prepare invoices.
  • Administer client bank accounts and ensure timely payments in line with statutory and contractual obligations.
  • Deliver services aligned with high customer service standards and bespoke service level agreements.
  • Draft and manage employment contracts, terminations, addendums, and official letters.
  • Ensure crew MLC (Maritime Labour Convention) qualifications are kept up to date.
  • Reconcile crew payroll accounts and report reconciliation status to the Crew Accounting Manager.
  • Be available for travel to attend client meetings, boat shows, and industry events.
  • Support the team with other tasks as needed by senior administrators or supervisors.
Key Requirements:

Essential:

  • Strong organisational and numeracy skills with a keen eye for detail.
  • Ability to work methodically, accurately, and efficiently under pressure and tight deadlines.
  • Excellent written and verbal communication skills.
  • Proactive mindset with the ability to multitask and prioritise effectively.
  • Collaborative team player with the ability to work independently.
  • Strong customer service and client-facing skills.
Desirable:
  • Previous experience in a Payroll Officer or similar role.
  • Excellent command of English.
  • Proficient in Microsoft Office (Outlook, Excel, Word).
  • Familiarity with crew management.
  • Experience handling complex or sensitive client situations.
  • Understanding of international and national seafarer certification requirements.
  • Strong relationship management and commercial awareness.
This opportunity offers a generous salary and other benefits, as well as fantastic career progression.