Responsibilities
- Lead the daily operations of the Crewing Department, ensuring efficient and effective crew management across all vessels.
- Serve as the primary liaison between crew employers, onboard management, and manning agents, including the setup and oversight of employment structures.
- Manage the full recruitment process: liaise with agencies, screen candidates, verify certifications and references, and coordinate interviews and background checks.
- Oversee all stages of crew employment, from onboarding and contract administration to payroll and offboarding.
- Maintain accurate rotation and leave schedules in close coordination with yacht captains and employers.
- Handle crew relations, including grievances, disciplinary matters, and performance issues, in collaboration with captains, employers, and the owner’s office.
- Develop and maintain procedures, forms, and documentation to ensure consistency and regulatory compliance in all crew-related activities.
- Brings experience in the maritime sector, including time in a leadership role within ship or crew management.
- Yachting experience highly desirable
- Has a strong track record in seafarer recruitment, certification, and training.
- Understands offshore employment structures and is confident working with payroll providers and crewing agencies.
- Demonstrates excellent organisational skills and strong attention to detail.
- Has sound knowledge of international maritime regulations (STCW, MLC, ISM, etc.).
- Thrives in fast-paced, multicultural environments and remains calm under pressure.
- Communicates clearly, professionally, and courteously, with a proactive approach to resolving queries.
- Is proficient in Microsoft Office and general IT systems.
- Holds a CIPD Level 5 or equivalent HR qualification (highly desirable).
This is a full-time, office-based role. Candidates must have the legal right to live and work in the UK, as visa sponsorship is not available. Applicants must live within a commutable distance of the office or be willing to relocate.