Marine Quality Assurance Provider Utilises Faststream's Global Recruitment Process Outsourcing Solution
Business Type: Marine Quality Assurance Provider
Location: UK, Singapore, India and the US
RPO Type: RPO Full
Key Stakeholders: Group Managing Director, Human Resources Director, & Director of Ship Management
Positions Recruited For: A wide variety of highly specialist marine assurance and new build supervision roles.
Faststream Consultants Involved: Mark Charman, Group CEO, Kelsey Purse, Director of Maritime, & Sebastian Zuliani, Director, Ship Management Recruitment.
Our client was successfully awarded a groundbreaking contract to provide outsourced marine assurance services globally to one of the world’s largest energy companies. They needed to scale their team fast in India, Singapore, the UK and the USA to meet the demanding and dynamic needs of their client.
The Challenge
Our client needed to scale their team at pace in a highly competitive, skills-short market, with intense competition for talent. These hires were critical to mobilising a major contract, and any delays would have created immediate operational risk at the contract start.
The assignment was further complicated by the need to run an accelerated recruitment process, manage international relocations, and complete in-depth background checks within a very tight timeframe. All activity also had to remain fully confidential ahead of the public announcement of the contract award.
The Solution
We began supporting our client immediately following the contract award, starting with an in-depth project briefing. This session enabled our client to share a clear overview of the project, define the roles required, and confirm the outcomes and support needed to deliver against an accelerated mobilisation plan.
To strengthen decision-making from the outset, our client asked us to guide market compensation levels. We supported their compensation strategy by providing access to our global maritime compensation data, helping to ensure offers were aligned with market realities in a highly competitive hiring environment.
Working closely together, we developed clear job descriptions and person specifications, established a prioritised hiring plan across India, Singapore, the UK, and the USA, and agreed delivery timelines to keep stakeholders aligned and momentum high.
Our candidate attraction team then delivered a tailored attraction plan to support the search. This included the creation of a dedicated, bespoke client micro-site, designed to communicate the opportunity effectively and consistently. The site enabled us to share information with candidates about the client, their plans, and their employer value proposition, supporting engagement and conversion throughout the process.
Given the complexity of hiring multiple role types across four geographies with tight timelines, we established a clear delivery model from day one. This included structured project commencement meetings, followed by weekly progress sessions to track activity, share market and candidate feedback, and remove bottlenecks quickly. Close collaboration between Faststream and the client, supported by consistent communication, was central to maintaining pace and quality.
Results
Over four weeks, the plan was built, agreed upon, and implemented. Twenty-six critical hires were identified as priority appointments, and we aligned the initial delivery focus on securing these roles first. Over the past three years, we have continued to support the client’s ongoing recruitment needs on this strategically important project.
Alongside meeting the client’s priority hiring requirements, the project also delivered wider benefits: an improved candidate experience through clear, consistent communication; stronger cultural alignment through well-defined role and person specifications; and enhanced workforce planning through a structured, prioritised hiring plan and ongoing market insight.
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