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Job Description

Quality Operations Manager – Shipping Agency (Panama)

Are you the operational anchor every shipping agency wishes they had? Do you see patterns where others see chaos, and opportunities where others see obstacles?

Our client is searching for a Quality Operations Manager with extensive Shipping Agency experience to join their growing team in Panama. This is not a role for someone who merely understands operations—this is for someone who questions, challenges, and elevates the way maritime services are delivered.
Why You?
  • Do you bring a proven background in shipping agency operations, where precision, responsiveness, and clear communication are non-negotiable?
  • Are you a natural leader who can guide teams through fast-moving, high-stakes situations while maintaining quality, service excellence, and commercial awareness?
  • Do you thrive on building maritime relationships—leveraging your strong network across Panama and South America?
  • Are you constantly asking, “How can this be improved?” or “What would exceptional look like?”
If these questions resonate with you, you may be exactly who we’re looking for.
What You’ll Lead & Strengthen
  • Oversight and optimisation of day-to-day shipping agency operations
  • Implementation of quality standards across service delivery
  • Coaching and developing local teams to enhance performance and efficiency
  • Strengthening commercial strategy through insights, market intelligence, and industry presence
  • Acting as a trusted point of contact for regional maritime partners
What You Bring
  • Extensive experience in Shipping Agency operations
  • A demonstrated ability to lead, influence, and drive operational excellence
  • A commercial mindset with recognised ties across the maritime community
  • Strong networks in Panama and broader South America
  • Fluency in Spanish (essential)
  • Eligibility to live and work in Panama
For exceptional candidates, our client is open to considering relocation into Panama.

Is This Your Next Move? If you’re motivated by challenge, purpose, and the opportunity to shape operational excellence in one of the world’s most strategic maritime hubs, then step forward.

Please contact me directly for a confidential discussion and more information on the role and company. 


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