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About the Company
Join a global leader in maritime due diligence — a forward-thinking organisation transforming how the industry approaches safety, sustainability, and social responsibility.
Harnessing powerful data analytics and digital technology, the company delivers actionable insights and trusted solutions that empower clients to make smarter, more sustainable commercial decisions.
About the Role
Reporting to the Head of Pre-Sales, you’ll play a key role in driving the growth and success of the company’s maritime safety and sustainability solutions.
You’ll lead the development and delivery of tailored client solutions, focusing on workflow optimisation, safety decision-making, and data-driven sustainability insights. Working closely with clients, you’ll identify operational challenges, design impactful solutions, and ensure alignment with business needs.
This role bridges commercial, product, and technical teams, taking ownership of discovery processes, shaping solution proposals, and supporting internal capability through mentorship and collaboration.
You’ll gain exposure to major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that tackle complex safety, compliance, and environmental challenges across the maritime sector.
What You’ll Be Doing
• Identify potential customers by obtaining information, referrals, and
recommendations from existing customers and other contacts and/or through
participation in trade shows and conferences
• Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes
• Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs
• Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy
• Deliver persuasive product demos and targeted presentations addressing
customer pain points; capture objections and mitigation actions
• Provide inputs to Product and Business Development, representing the “voice of the customer”
• Resolve complex presales queries by applying policy/process knowledge;
escalate exceptions where policy interpretation is required
• Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists
• Contribute insights on industry trends such as maritime regulations (IMO,
SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction
Qualifications, Skills and Experience
• 10 - 12 years in the maritime industry with particular focus on implementing
digital and software solutions
• Deep domain expertise in maritime operations, fleet management compliance, or port logistics
• Strong presentation, negotiation, and stakeholder management skills across
senior organizational levels
• Experience with maritime digital transformation initiatives (e.g., Smart
Shipping, Decarbonization, Autonomous Vessels)
• Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM
• Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions
• Multilingual skills advantageous
• Bachelor’s or Master’s degree in Maritime Studies, Engineering, Computer
Science, Business, or related fields
• Track record leading pre-sales efforts for enterprise-scale software solutions is desired
Job Description
Join a global leader in maritime due diligence — a forward-thinking organisation transforming how the industry approaches safety, sustainability, and social responsibility.
Harnessing powerful data analytics and digital technology, the company delivers actionable insights and trusted solutions that empower clients to make smarter, more sustainable commercial decisions.
About the Role
Reporting to the Head of Pre-Sales, you’ll play a key role in driving the growth and success of the company’s maritime safety and sustainability solutions.
You’ll lead the development and delivery of tailored client solutions, focusing on workflow optimisation, safety decision-making, and data-driven sustainability insights. Working closely with clients, you’ll identify operational challenges, design impactful solutions, and ensure alignment with business needs.
This role bridges commercial, product, and technical teams, taking ownership of discovery processes, shaping solution proposals, and supporting internal capability through mentorship and collaboration.
You’ll gain exposure to major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that tackle complex safety, compliance, and environmental challenges across the maritime sector.
What You’ll Be Doing
• Identify potential customers by obtaining information, referrals, and
recommendations from existing customers and other contacts and/or through
participation in trade shows and conferences
• Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes
• Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs
• Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy
• Deliver persuasive product demos and targeted presentations addressing
customer pain points; capture objections and mitigation actions
• Provide inputs to Product and Business Development, representing the “voice of the customer”
• Resolve complex presales queries by applying policy/process knowledge;
escalate exceptions where policy interpretation is required
• Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists
• Contribute insights on industry trends such as maritime regulations (IMO,
SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction
Qualifications, Skills and Experience
• 10 - 12 years in the maritime industry with particular focus on implementing
digital and software solutions
• Deep domain expertise in maritime operations, fleet management compliance, or port logistics
• Strong presentation, negotiation, and stakeholder management skills across
senior organizational levels
• Experience with maritime digital transformation initiatives (e.g., Smart
Shipping, Decarbonization, Autonomous Vessels)
• Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM
• Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions
• Multilingual skills advantageous
• Bachelor’s or Master’s degree in Maritime Studies, Engineering, Computer
Science, Business, or related fields
• Track record leading pre-sales efforts for enterprise-scale software solutions is desired