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Job Description

Be part of our leading global marine insurance team, dedicated to delivering exceptional service and support to our members. You will oversee a wide range of P&I claims, including those of greater difficulty and complexity, ensuring their management from notification through to resolution.

Key Responsibilities:
  • Assess the validity of claims in accordance with P&I Rules and member terms.
  • Organize and maintain accurate records, reports, Claims Summary Documents, and Estimate Reviews (ESRs).
  • Promptly acknowledge receipt of claims and handle inquiries, ensuring consistent communication with members.
  • Manage claims efficiently and cost-effectively.
  • Collaborate closely with the Loss Prevention Department regarding claims, member reviews, and vessel and crew performance evaluations.
  • Engage the FD&D Department as necessary in pertinent cases.
  • Alert the Underwriting Department to any identified unusual risks.
  • Assume ownership of additional projects and initiatives within the P&I department, including involvement in Sector and Expertise Groups, training, team development, and nurturing member relationships.
Essential/Preferred Skills:
  • Previous experience in maritime claims, preferably P&I.
  • Degree in Law or equivalent (e.g., Master Mariners Certificate).
  • Proficient in IT, including MS Office, with adaptability.
  • Strong interpersonal skills, adept at communication in diverse cultural settings, both verbally and in writing.
  • Flexible availability to meet the needs of clients and colleagues across different geographical sectors.

Please note you must have UK Working Rights to be eligible for this role.

What to Expect:

We prioritize excellence in service, trust, and fostering an inclusive environment. Expect opportunities for career advancement, competitive benefits, and a collaborative workplace.

If you're proactive and dedicated to marine insurance, join us in delivering top-tier service to the maritime community. Apply now!