Sector: Marine Insurance - Hull & Machinery, War Risks, P&I
Employment Type: Full-Time, Permanent
We are working with a specialist marine insurance brokerage to support the expansion of their team following a period of sustained growth, alongside some recent structural changes. This is an exciting opportunity to join a highly collaborative, international organisation with a flat structure and a genuine team-first approach.
This is an opportunity suited to an experienced Marine Account Handler with a number of years experience. You will work closely with a team of brokers, technicians, and account handlers to deliver seamless support across a portfolio of established key accounts, particularly within the Hull & Machinery and War Risks markets.
The business is known for its inclusive, family-feel environment, with 7-8 nationalities represented across the group. It's a tight-knit team, where everyone supports each other and shares responsibility. You'll be part of a technically strong and diverse workforce that values collaboration over hierarchy.
Benefits
- Hybrid working
- 25 days annual leave (increasing with service) + your birthday and a charity day off
- 15% employer pension contribution
- £1,000 annual travel allowance
- Discretionary annual bonus (10% typical)
- Private medical and dental cover
- Death in service, long-term sick pay, annual MOT for all employees
- Monthly wellness allowance (£50 towards gym/yoga, etc.)
- Online employee discount portal
- Summer and Christmas parties
- Stunning office space on the 38th floor of an iconic London building, complete with rooftop terrace and onsite bar
- Manage and service a portfolio of key marine insurance accounts
- Work closely with brokers to ensure smooth client servicing and policy administration
- Take ownership of more complex accounts while supporting junior staff
- Mentor and guide less experienced account handlers and technicians
- Provide technical input across Hull & Machinery, War Risks, and P&I where applicable
- Muck in and assist the wider team during peak periods or when resource is tight
- Liaise with underwriters, clients, and internal teams to resolve issues swiftly and professionally
- Experience in marine insurance, ideally in an account handling role
- Strong technical knowledge of Hull & Machinery and War insurance
- A team player with a collaborative mindset - someone who is happy to get stuck in
- Previous experience mentoring junior staff is highly desirable
- Italian language skills are an advantage but not essential - lessons are available in-house
- Senior-level gravitas without the desire to move into a broking role
If you're an experienced marine account handler looking for a long-term home in a supportive, close-knit and international team, please get in touch. We will never send your details without discussing with you first.
Right to work in the UK is essential.