Location: A hybrid role working in Baltimore
Do you thrive in fast-paced environments where no two days are the same? Join this team as a Logistics Coordinator, where you’ll play a key role in keeping tugboats and barges moving safely and efficiently as they deliver essential petroleum products across the U.S.
As the central point of communication between vessel crews, customers, terminals, and trade partners, you’ll help orchestrate complex vessel movements while delivering top-tier customer service in a dynamic maritime logistics operation.
What responsibilities will I have?
Vessel Scheduling & Operations
- Coordinate and manage schedules for multiple vessels across various U.S. ports
- Monitor and update proprietary logistics software in real time
- Liaise with vessel agents, cargo terminals, and trade partners
- Partner with Operations and Engineering teams to schedule maintenance, inspections, and repairs
- Accept and process cargo/bunker nominations
- Track and finalize customer orders through completion
- Generate delivery schedules and support customer operational goals
- Verify completed jobs for billing and invoicing
- Serve as the primary point of contact for customers via phone and email
- Build strong, long-term customer relationships
- Troubleshoot challenges and provide real-time operational support
- Communicate directly with vessel crews to ensure safe and efficient operations
- Support crews and operations managers with real-time problem resolution
- Escalate emergency or incident communications to appropriate stakeholders
- Support chartering, customer relations, and marketing initiatives
- Act as a general point of contact for internal and external partners
- Contribute to continuous improvement of fleet logistics processes
Education & Experience
- Associate’s degree required
- Bachelor’s degree preferred (Maritime Academy strongly preferred)
- 1–2 years of logistics experience preferred
- Maritime or marine operations experience preferred
- Proficiency in Microsoft Office (Word, Excel, etc.)
- Strong written and verbal communication skills
- High attention to detail and strong organizational skills
- Excellent customer service mindset
- Ability to multitask and manage competing priorities
- Strong critical-thinking and problem-solving skills
- Comfortable working overtime and rotating weekends/holidays as needed
- Be part of a dynamic maritime logistics operation with national reach
- Work in a collaborative, fast-paced environment
- Gain exposure to vessel operations, customer relations, and fleet logistics
- Competitive compensation and opportunities for growth