Back to Job Search

Job Description

Faststream Recruitment has partnered with a well-established international logistics firm and we are looking for a skilled Key Account Manager.
  • Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with existing clients and operations
  • Oversee and take ultimate commercial responsibility for nominated key accounts. Regular service calls to key existing clients
  • Responsible for quotation handling including costing and pricing
  • Contract Management to ensure that accepted quotations/contracts are updated in the company’s WMS system, filed, audit-proof, and that their validity is monitored
  • Monitor sales revenue per account on a monthly basis in line with company targets
  • Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
  • Review, update and analyze system data and other relevant company reports
  • Develop and manage commercial procedures and related documentation
  • Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
  • Ensure commercial team implement and review SOP’s closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
  • Account management to keep track of client’s on-going business and review with the customer service manager and team leaders
  • Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements
Jeralyn Chong (EA Reg no: R21100780)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403