Location: Limassol, Cyprus
About Us: I am working with a leading and innovative company in the cruise industry, with a strong commitment to providing exceptional experiences for our passengers. We are currently seeking a Junior Quality Assurance Manager to join our dynamic team in Limassol, Cyprus. If you are passionate about ensuring the highest standards of quality and safety on cruise vessels, we want to hear from you!
As a Junior Quality Assurance Manager for Cruise Vessels, you will play a crucial role in maintaining and enhancing the quality and safety standards of our cruise operations. You will be responsible for implementing, maintaining, and continually improving our quality management systems to ensure a world-class experience for our passengers.
- Collaborate with senior quality assurance management to develop and implement quality assurance policies and procedures specific to cruise vessels.
- Conduct regular audits and inspections to identify areas for improvement and ensure compliance with safety and quality standards.
- Train and educate crew members on quality and safety protocols, ensuring a strong culture of safety and excellence.
- Develop and maintain key performance indicators (KPIs) to measure the effectiveness of quality management systems.
- Manage and investigate customer feedback and complaints to drive improvements in service quality.
- Bachelor's degree in a relevant field (e.g., maritime management, quality assurance, or a related discipline).
- Strong understanding of quality management systems and principles.
- Excellent communication, interpersonal, and leadership skills.
- Proven ability to work collaboratively in a dynamic and multicultural environment.
- Knowledge of safety and quality regulations in the maritime or cruise industry is a plus.
- Strong analytical and problem-solving skills.
- Attention to detail and a commitment to upholding the highest standards
Please note only candidates from the EU can be considered for this role.