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Job Description

Silverstream Technologies, the market leader in Green Marine Technology are looking to expand their Business Development team with an Aftersales specialist.

Silverstream Technologies has successfully developed and deployed a market-leading clean marine technology solution over the last ten years – The Silverstream® System. Our Air Lubrication System (ALS) fundamentally changes the interaction between water and a vessel’s hull, creating a carpet of microbubbles that coats the flat bottom of a vessel. As a result, frictional resistance is reduced – dramatically improving a vessel’s fuel consumption and associated emissions.

The role
In support of our overall business growth and recurring revenue strategy, a position has arisen for Business Development Manager – Aftercare Solutions. Reporting to the Business Development Director, the Business Development Manager – Aftercare Solutions will design, develop, and commercialise a range of innovative Aftercare solutions for Silverstream Technologies product portfolio. The role will be responsible for the generation and qualification of new aftercare enquires, developing proposals and closing sales.

The responsibilities
  • Own the development of the Silverstream Aftercare strategy
  • Design, develop and commercialise a range of innovative Aftercare solutions 
  • Develop long-term customer and industry stakeholder relationships
  • Develop solution design, sales, and delivery strategy 
  • Consider aftercare strategy design for indirect/licencing sales of our products
  • Evaluate, prioritise, and manage enquiries
  • Develop aftercare proposals
  • Deliver against agreed sales targets and actively participate in business strategy planning
  • Create organic linkage between customer and supply partners using their information, feedback, and market projections
  • Support the preparation of promotional materials 
  • Manage risks and opportunities 
  • Apply specific focus to the build, presentation and negotiation of new aftercare contracts 
  • Promote commercial compliance, adhering to the Company procedure and approval requirements
  • Support organisational learning and continuous improvement
  • Prepare for and lead customer and industry stakeholder visits, meetings and support supplier engagement
  • Seek, assess, and address feedback from stakeholders to monitor role, personal performance, and overall success of our Aftercare business

The requirements
  • Qualified to a degree level
  • Proven Aftercare sales/business development experience, including strategy/business model development and proposal development
  • Demonstrate ability to cope with ambiguity and fluidity, working with both internal and external stakeholders to gain their buy-in to solution design
  • Strong interpersonal skills: demonstrating ability to work with personnel at all levels (internally and externally). Adept at building and maintaining long term, mutually beneficial, relationships
  • Excellent self-management skills with disciplined motivation; positive and flexible outlook with a drive for success
  • Demonstrate high levels of integrity, respect, and courtesy with sound cultural awareness
  • Demonstrate excellent communication skills, effective leadership, organisation, and planning
  • Demonstrate strong commercial awareness with solid grasp of price, margin, and cost structures
  • Demonstrate excellent negotiation and influencing skills – applied internally and externally
  • Excellent written and verbal communications skills