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Job Description

Faststream are working with a global leader within the marine satellite and terminals sector searching for an Engineer & Trainer.

As an Engineer & Trainer your main tasks and responsibilities:
  • Manage and oversee various training programs, including web-based seminars, printed manuals, group sessions, and training videos.
  • Assess the training requirements and needs of an organization or group by consulting with all stakeholders.
  • Deliver both virtual and face-to-face training sessions, or contracts with qualified trainers to conduct training programs.
  • Ensuring that the training courses are kept within budget.
  • Maintain regular communication with customers regarding training plans and evaluate their satisfaction upon completion of training courses.
  • Provide technical support to customers as a support desk engineer.
  • Identify areas for operational improvement and devise strategies for implementation.
  • Ensure alignment and prioritisation of cases in the corporate case management system, provide structured fault analysis to resolve customer issues, and maintain knowledge of relevant products at an appropriate level.
  • Escalate technical concerns via the scoring process and keep management informed. Develop thorough product understanding to satisfy customer inquiries.
  • Provide technical assistance both in pre and post-sales environments.
  • Occasional onsite interventions are required to assist dealers and end users in product development, issue identification, quality and design concerns, and training/dealer development visits.


  • Must have proficiency in working with Electrical, Mechanical, and RF equipment.
  • Strong proficiency in the English language both verbal and written.
  • Experienced in communicating with technical and non-technical staff.
  • Knowledgeable and demonstrated interest in communication, electronics, and IT.
  • Willing and able to travel.
  • Electromechanical or RF education or equivalent experience and training essential.
  • Knowledge of essential test equipment such as Spectrum Analyzers, Multimeters, and Oscilloscopes.
  • Full driving licence required.