Role - LPSQ Officer
Location - Hamburg, Germany OFFICE BASED ROLE
Job Objective:
Job Objective:
Supports the LPSQ Superintendent in the implementation, follow up and developing of LPSQ processes (including but not limited to safety, quality, health and environmental) across assigned vessels and proceeds with or follows up on corrective measures in cases of deviations.
Key Accountabilities:
- Reviews and is up to date with the developments in the maritime industry (especially for passenger ships) to identify and propose relevant improvements and solutions.
- Assists in the monitoring of the safe and efficient operation of the SMC operations to increase customer’s satisfaction and market reputation.
- Proactively uses the software systems and the IT platforms of the company.
- Files the crew and passenger manifests.
- Ensures virtual and office emergency room are filled with up-to-date information for all managed vessels.
- Supports the LPSQ Superintendent in monitoring the implementation of the Company’s policies on the assigned vessels and proposes improvements.
- Supports the LPSQ Superintendent concerning LPSQ issues in the SMC.
- Supports with the monitoring of the LPSQ performance of assigned vessels and provides assistance to the LPSQ Superintendent.
- Prepares and / or dispatches all LPSQ related plans, flag and specific insurance / trading certificates, reports, other documents and statistics.
- Supports with the preparation of health-related documentation.
- Provide QDMS and LPSQ PAL training to new joiners in the office.
- Supports with the follow up of reports in LPSQ PAL and advises LPSQ Superintendent of important reports.
- Ensures emergency phone is forwarded every week and emergency phone list is kept up to date.
- Supports the LPSQ Superintendent in report preparation and documentation concerning LPSQ issues and results.
- Files medical reports, as necessary and informs LPSQ Superintendent in case of any matter of importance.
- Provides necessary input for the reporting matrix to the management monthly.
- Supports the LPSQ Superintendent in preparation of vessel visits, e.g. audits, incident investigation etc.
- Develops an internal and external audit schedule in compliance with relevant legislation requirements and company procedures in cooperation with the LPSQ Superintendents.
- Monitors audit and inspection findings and ensures timely closing of the findings in cooperation with the LPSQ Superintendents.
- Assists the LPSQ Superintendents in following up the implementation of agreed corrective actions occurred from audits.
- Supports the LPSQ Superintendent in the communication with (governmental & maritime) audit bodies as well as maritime authorities and industry bodies, to support the achievement of the company’s strategic goals.
Education & Work Experience:
- Bachelor’s degree in Marine or Naval Engineering.
- Qualified as a senior officer with sailing experience.
- 3-6 years’ experience as an LPSQ superintendent within Cruise Industry or ship management
- Holds DPA qualification.
Job Specific Skills:
- Knowledge of Quality Standards, environmental and safety standards.
- Knowledge of Legislation concerning Quality and Safety.
- Good interpersonal and communication skills.
- Experience in customer management.
- Knowledge of the local/regional maritime market conditions.
- Good people management skills.
- Excellent knowledge of the local national language.
- Fluency in English.
- PC literacy.