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Job Description

6* Luxury Ocean Going Cruise Line, requires previous experience in a similar position, leading a multicultural team.

The Role:
  • Regularly inspect Housekeeping areas including Guest Staterooms, public areas, corridors and lockers
  • to ensure that these areas are according to company policies and procedures and employee health and
  • fire/chemical safety. Any damages/malfunctions found during such inspection must be corrected
  • accordingly and reported to the Executive Housekeeper.
  • Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.
  • Meet with Team Leaders on a daily basis
  • Health Policies; manage service according to Guest flow, embarkation & disembarkation, sea da y
  • activities & other activities.
  • Provide competent leadership to all direct reports. Responsibilities include, but are not limited to:
  • Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention
  • (MLC) compliance and onboard training, succession planning, crew communication and recognition.
Your Profile:
Demonstrates outstanding flexibility: able to work at various times of the day, under pressure and
reflect a positive can-do attitude.
Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call,
shore excursions and shipboard activities such as events, entertainment, and programs.
Positively contribute to achieving/succeeding Housekeeping KPI goals (quality & financial).
Have full knowledge about safety & security procedures and can operate in line with all Public Health,
Environmental and Safety & Security Policies; participate in all training concerning onboard training,
safety & security, fire prevention, evacuation exercises as required by the company
Prepare for & participate in all Public Health inspections onboard.