Location: Barcelona, Spain
Language: Fluency in Spanish is essential
Type: Full-time Permanent
Compensation: Competitive gross salary + benefits + company car.
General Manager
- Manage and be responsible for administrative, logistical, human resources, security, and accounting services to support company operations.
- Oversee daily operations of the business unit or organization.
- Plan, coordinate and manage all business operations to achieve corporate goals.
- Contribute to team effort by accomplishing related results as required.
- Oversee the bid and negotiation process for the appointment of contracts with local vendors.
- Supervise and have overall responsibility for financial control and business administration (commercial, legal, financial, tax, labor).
- Develop and implement the business plan for profitability.
- Prepare budget and manage expense activities.
- Set the terminal tariffs for the various services in accordance with Company’s senior management.
- Generate business, cost, and employee reports to management.
- Identify business opportunities with new and existing customers.
- Engage with corporate officers in broader organizational strategic planning. Maintain relations with Carnival Corporation Port Operations management.
- Manage the marketing activities and represent the company at international events or conferences.
- Ensure that employees follow company policies and procedures.
- Ensure customer satisfaction.
- Coordinate efforts by establishing procurement, production, marketing, field, and technical services policies, and practices; coordinating actions with corporate staff.
- Build company image by collaborating with customers, government, community organizations, and employees, enforcing ethical business practices.
- Maintain quality service by establishing and enforcing organization standards.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Provide support to the terminal team in Tenerife.
- Ensure accomplishment of ISPS code.
- Be the representative of the company in terms of security, with the local authorities, with the ships and with the cruise lines.
- Coordinate monthly meetings with the private security company.
- Make reports of incidents for top management.
- Establish and maintain good communication with all the security teams involved (Guardia Civil, Policía Nacional, Port Police etc.);
- Ensure security plans and files are secure & updated (PAU, PPP, LOPD, PRL…).
- Monitor the news, collect, and facilitate information of the political changes and the impact to our cruise lines.
- Keep constant communication with key stakeholders at the most interesting administrations for our industry (Harbor Master office, Health Authority, Law enforcement agencies, Port Authorities, Port Police, immigration etc).