Location: Philippines
Role and Responsibilities:
Overall Direction and Purpose:
- Lead the country organization to meet and exceed customer expectations.
- Ensure integrated teamwork across functions, onshore, and offshore.
- Promote a unified approach to customer focus and operational excellence.
- Deliver high value to owners and customers through safe, reliable, and cost-effective services.
- Establish Company as a credible partner for people development and improvement of the seafaring community in the Philippines.
- Ensure excellent customer service by addressing customer needs and fulfilling contractual obligations.
- Plan, execute, and evaluate business and operational strategies.
- Manage financial performance.
- Develop and maintain relationships with customers, stakeholders, and authorities.
- Promote safety and security as a competitive advantage.
- Implement succession planning.
- Cultivate a performance-based culture.
Organisation & People Leadership:
- Lead and develop the onshore and offshore organization.
- Coach and mentor staff to build organizational capability.
- Drive the organization towards customer-focused solutions and revenue growth.
- Set objectives and KPIs.
- Organize daily work according to principles of daily management.
- Ensure adherence to guidelines, authorities, and policies.
- Implement improvements based on surveys.
- Promote an industry-leading safety culture.
- Drive cost efficiency.
- Manage maintenance and repair costs.
- Implement best practice standards.
- Ensure legal and regulatory compliance.
- Maintain financial transparency.
- Ensure vessels are manned and equipped according to standards.
- Collaborate across functions.
- Generate followership.
- Set strategic direction.
- Ensure adherence to governance structure.
- Build positive relationships with JV partners and stakeholders.
- Develop and maintain commercial strategy.
- Maintain market intelligence.
- Identify and develop commercial opportunities.
- Develop customer relationships.
- Support commercial discussions.
- Develop strong networks.
- More than 10 years of experience in senior commercial/general management roles.
- Bachelor's degree or Masters of Business Administration.
- Extensive customer engagement experience.
- Experience in a complex global matrix.
- Operational knowledge of ASD tugs and towage, preferably in LNG.
- Strategic thinker.
- Sound financial management knowledge.
- Structured and data driven.
- Strong business acumen.
- Collaborative.
- Excellent communicator.
- Relationship builder.
- Effective stakeholder manager.
- Critical thinker.
- Decisive.
- Ability to work in a matrix structure.
Antonethe Fadallan (EA Reg no: R1876610)
Faststream Recruitment Pte Ltd, EA License no: 09C3403