Are you an organised and proactive shipping professional with experience in vessel agency, husbandry or a wider shipping environment? Do you thrive in a fast paced operational role where priorities can change quickly and no two vessel calls are the same?
Join an established shipping business where you'll coordinate vessel calls from arrival through to departure, act as a key point of contact for vessels and customers and work closely with port, operational and shipping stakeholders to ensure everything runs safely, efficiently and to schedule.
The Package
- £32,000 - £35,500 salary per annum DOE
- Permanent, full time position
- Training and development provided
- Exposure to wider vessel operations and the broader shipping environment
- Opportunity to build relationships across the port and shipping community
- Varied role supporting a range of vessel operations
Location: UK
Working Pattern: Three-week operational cycle with 24-hour on-call responsibility
- Coordinate vessel calls from pre-arrival planning through to departure.
- Act as a key point of contact for Masters, crew, customers and operational stakeholders.
- Monitor vessel movements and coordinate berthing, pilotage, towage and mooring requirements.
- Liaise with port authorities, terminals and other stakeholders to ensure vessel movements are managed safely and efficiently.
- Coordinate crew changes, visitors, stores, provisions, fuel, spare parts, water and other vessel requirements.
- Monitor cargo operations and communicate delays, changes and operational requirements to relevant parties.
- Prepare and maintain vessel documentation, statements of fact, port costs and operational records.
- Support customs clearance and ensure relevant documentation is completed accurately and on time.
- Coordinate cargo-related requirements and maintain operational systems and spreadsheets.
- Respond to vessel requirements and operational issues outside standard office hours when required.
- Participate in a rotating 24-hour on-call system, responding to operational or emergency requirements.
- Work closely with the wider vessel services and operations teams to understand the wider shipping operation.
- Build strong working relationships with customers, port stakeholders, vessel crews and internal teams.
- Support other areas of vessel services and operations when required.
The role also involves 24 hour on-call responsibility, rotated across the team. Out of hours calls are infrequent but can arise due to vessel movements, weather disruption, operational changes or emergencies and there may occasionally be a requirement to attend site outside normal hours. There is no overtime payment for on call activity.
What We're Looking For
- Previous experience in vessel agency, ships agency, husbandry or a wider shipping environment.
- Strong organisational and time-management skills with the ability to prioritise competing requirements.
- Excellent communication and interpersonal skills.
- A customer-focused approach and confidence dealing with a range of internal and external stakeholders.
- Ability to work effectively under pressure and to strict operational deadlines.
- Proactive approach to problem-solving and the ability to use your own initiative.
- Flexible mindset and willingness to adapt to changing vessel schedules and priorities.
- Strong attention to detail and accuracy when managing documentation and operational information.
- Good Microsoft Office skills, particularly Excel and Outlook.
- Comfortable working flexible and unsociable hours when operationally required.
- Full UK driving licence.
- Shipping experience is advantageous, but candidates looking to move into vessel agency with strong transferable skills will also be considered.
Apply now for a confidential conversation. We will not send your CV without prior discussion with you.