This is a development focused position where you will support the accurate management of member accounts and associated documentation, ensuring high standards of service, compliance and data integrity.
What’s on offer
- Hybrid working model
- 27 days annual leave + bank holidays (increasing with service)
- Annual bonus scheme
- Pension contribution up to 15%
- Private medical insurance and life cover
- Paid volunteering days
- Structured training and professional development support
- Gym and wellbeing allowance
We are seeking someone who is organised, reliable, and comfortable working in a structured, process driven environment.
You do not need prior insurance experience but it is desirable.
- Strong administration and organisational ability
- High attention to detail
- Clear communication skills
- Confidence using systems and learning new tools
- Ability to manage workload and priorities effectively
- Team-oriented approach
- Educated to Leaving Certificate / GCSE / A-Level or equivalent
You will act as account handler for allocated members, ensuring accuracy and effective relationships with members and brokers.
Responsibilities include:
- Maintaining accurate member and vessel records across underwriting systems
- Supporting onboarding, renewals and cancellations of member accounts
- Preparing and issuing insurance documentation within required timeframes; blue cards, guarantees, undertakings, MLC documentation and ITOPF entries.
- Liaising with brokers, members, and external stakeholders/3rd parties including banks and maritime organisations
- Updating records following account or vessel changes
- Handling routine queries from internal and external parties
- Supporting regulatory submissions and renewal reporting requirements
- Completing compliance screening checks and resolving alerts
- Maintaining system data, templates, and reference materials
- Producing reports and supporting data accuracy across renewal cycles