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Job Description

THIS IS REMOTE WORKING ROLE BASED IN THE USA.

Our client are a Global leading software solutions company offering scalable systems to the maritime industry, offering Safer, smarter and more sustainable solutions.

To support their continued growth, they are now searching for a motivated and experienced Technical Consultant to join their team.

The Technical Consultant's role main responsibility will be to install, update, and maintain  software onboard our customers’ vessels. Working with the team, you will also manage and address client service requests, error reports, and troubleshooting needs for  software solutions. Throughout these activities, you will be responsible for collaborating with team members and communicating directly with our customers to provide guidance, technical support, and progress updates for your projects.

To qualify for this role, you must have :
  • Relevant education (B.Sc./M.Sc. in Naval Architecture or IT fields – or similar)
  • Professional experience in the fields of shipping and IT/network infrastructure or related areas
  • Ability to communicate clearly and professionally to provide exceptional customer service – in person, in remote meetings, over the phone, and through email
  • Strong critical thinking and problem-solving skills, with ability to address both technical problems and human errors
  • Good communication and people skills
  • Ready and willing to travel
  • Must be authorized to work in the USA without sponsorship.
in return, our client offers a competitive salary and benefits package, in addition to interesting tasks in an international company, diverse opportunities to develop yourself and your professional skills, opportunities for travel to cruise destinations, as well as possibility to work with the latest technologies. 

Please contact me for more details.