This is an exciting opportunity for experienced gaming professionals looking to take the next step in their career within a dynamic, guest-focused environment while travelling the world and overseeing a high-performing onboard slot operation.
Key Responsibilities:
- Oversee the day-to-day operation of the onboard slot department, ensuring all gaming equipment is operating efficiently and in accordance with company standards.
- Lead, motivate, and develop the Slot Technician team to deliver exceptional operational performance and guest service.
- Monitor slot machine performance and revenue, implementing strategies to maximise profitability and guest engagement.
- Ensure all slot machines and related equipment are maintained, repaired, and serviced to the highest standards.
- Coordinate machine installations, relocations, conversions, and upgrades as required.
- Maintain compliance with all gaming regulations, company policies, and onboard procedures.
- Analyse operational reports and performance data to identify opportunities for improvement.
- Assist with slot promotions, tournaments, and player engagement activities.
- Manage inventory and spare parts for the slot operation.
- Build positive relationships with guests and respond professionally to enquiries and technical concerns.
- Previous experience in a Slot Manager, Slot Supervisor, Slot Operations Manager, or similar casino gaming leadership role.
- Strong knowledge of slot operations, gaming systems, and slot machine maintenance procedures.
- Proven leadership and team management experience.
- Excellent organisational and problem-solving skills.
- Strong analytical skills with the ability to interpret performance and revenue data.
- Ability to work effectively in a fast-paced, multicultural environment.
- Excellent communication and interpersonal skills.
- Good command of spoken and written English.
- Previous cruise ship experience is advantageous but not essential.
- Rotation of 7 months onboard / 2 months off.
- Competitive salary dependent on experience, plus commission.
- Worldwide travel opportunities.
- The opportunity to work with a leading international cruise operator.
- Career development within a world-class gaming and entertainment environment.
- Single cabin accommodation provided onboard.
- Meals provided onboard.