This is an excellent opportunity for a highly polished hospitality professional with a strong background in guest-facing service within a five-star ultra-luxury hotel environment.
The Role
As a Receptionist, you will be responsible for delivering a warm, professional and personalised service to guests, handling enquiries and requests while ensuring a consistently high standard of guest experience.
You will work as part of a professional Front Office team and play an important role in ensuring guests receive attentive and efficient service throughout their stay onboard.
Key Responsibilities
- Provide a professional, welcoming and personalised service to guests.
- Handle guest enquiries, requests and concerns efficiently and discreetly.
- Maintain consistently high standards of service and presentation.
- Build strong relationships with guests and anticipate their needs.
- Work closely with other departments to ensure a seamless guest experience.
- Follow established service and operational standards.
Requirements
- A minimum of two years' experience working as a Receptionist.
- Experience within an ultra-luxury five-star hotel is essential.
- An additional language is preferred due to passenger demographic and can include French, Italian, Spanish, German, Portuguese, Arabic, Japanese or Korean.
- Strong communication and interpersonal skills.
- A polished, professional and guest-focused approach.
- Excellent candidates with exceptional longevity and experience within an outstanding hotel or hospitality establishment may be considered without an additional language.
- Previous cruise or shipboard experience is not required.
What's on Offer
- 26-week contract with an 8 week vacation.
- Shared cabin accommodation.
- The opportunity to join an ultra-luxury cruise operation.
- International experience working with a diverse range of guests.
To be considered, please apply here!