As part of the Singapore technical team, the company is seeking a Network Engineer to support the installation, commissioning, configuration and maintenance of network and connectivity solutions deployed onboard vessels and at customer sites.
This is a hands-on technical role involving vessel attendance, shipyard visits, equipment installation, troubleshooting and regional travel.
Key Responsibilities
- Install, configure, test and commission network and connectivity equipment onboard vessels and at customer sites.
- Carry out hands-on installation and troubleshooting of routers, switches, firewalls, Wi-Fi equipment, access points and related network infrastructure.
- Support the installation and commissioning of SATCOM, VSAT and LEO connectivity systems.
- Configure and troubleshoot LAN/WAN, TCP/IP, VLANs, routing and network connectivity.
- Support the integration of satellite communication systems with vessel IT and network infrastructure.
- Conduct site surveys and assess technical requirements prior to installation.
- Perform system testing, fault diagnosis, preventive maintenance and equipment upgrades.
- Troubleshoot hardware, network and connectivity issues both remotely and on-site.
- Attend vessels, shipyards, ports and customer premises for installation, commissioning and service activities.
- Liaise with vessel crew, customers, service partners and internal technical teams to resolve technical issues.
- Prepare technical reports and maintain accurate installation, configuration and service documentation.
- Provide remote technical support and escalate complex network issues where required.
- Work closely with sales, project management and operations teams to ensure successful delivery of customer solutions.
- Participate in regional projects and travel across Asia-Pacific when required.
- Diploma or Degree in Network Engineering, Information Technology, Telecommunications, Electronics, Electrical Engineering or a related discipline.
- 3–6 years of relevant experience in network engineering, field service engineering, telecommunications or a related technical environment.
- Hands-on experience with network installation, configuration and troubleshooting.
- Good knowledge of:
- TCP/IP and IP networking
- LAN/WAN
- VLANs
- Routing and switching
- Firewalls
- Wi-Fi/network infrastructure
- Network troubleshooting and diagnostics
- Experience with SATCOM, VSAT, LEO or maritime communications would be highly advantageous.
- Maritime experience, particularly onboard vessel or shipyard experience, is preferred.
- Experience with marine electronics, vessel IT or communication systems would be an advantage.
- Ability to read and understand network diagrams and technical documentation.
- Strong analytical and problem-solving skills.
- Able to work independently and confidently in a hands-on field environment.
- Comfortable working onboard vessels, at ports and shipyards.
- Willingness to travel regionally and work outside normal office hours when operationally required.
- Good written and spoken English.
- CCNA / CCNP
- CompTIA Network+
- Vendor-specific networking certifications
- SATCOM / VSAT technical qualifications
- Marine electronics or communications certifications