Responsibilities:
- Manage the full lifecycle of cargo claims, including loss, damage, shortage, and delay investigations and resolutions.
- Assess liability based on Bills of Lading, NVOCC obligations, and international maritime conventions.
- Negotiate settlements with shippers, consignees, insurers, and other stakeholders.
- Pursue subrogation and recoveries from carriers, truckers, warehouses, and their insurers.
- Administer corporate insurance programs, including Marine Cargo, Freight Forwarders Liability, Errors & Omissions, and Warehouse Legal Liability.
- Prepare claims statistics, loss reports, and renewal documentation to support insurance negotiations.
- Analyze claims trends and implement risk mitigation measures and standard operating procedures.
- Coordinate with legal counsel, surveyors, and underwriters on complex or litigated claims.
- Ensure compliance with applicable trade laws, maritime regulations, and customs requirements.
- Maintain claims databases and provide management with reports on claims performance, financial impact, and risk exposure.
- 1 to 3 years of relevant experience in marine insurance claims
- Prior experience in a freight-forwarding environment is a plus
- Understanding of standard shipping documentation and international liability regimes
Jeralyn Chong (EA Reg no: R21100780)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403