Hotel Operations Manager – Cruise Sector
Location: Malta
Salary : Starting from €60,000 gross per annum + Bonus + Relocation Support
Position Reopened | Immediate Interviews Available
An exciting opportunity has reopened for an experienced Hotel Operations Manager to join a leading cruise organisation, overseeing hotel operations across a vessel and associated shore-side activities.
Reporting directly to the General Manager, you will play a pivotal role in driving operational excellence, financial performance and premium service delivery across extensive multi-outlet F&B operations, including 16 restaurants and 14 bars.
This is a strategic, commercially focused leadership role, ideal for an experienced cruise hotel professional looking to take their career into a shore-based corporate environment.
The Role As Hotel Operations Manager, you will lead and develop the Hotel Operations Product Delivery function, ensuring the vessel operates in line with agreed Service Level Agreements and brand standards.
You will collaborate closely with the Corporate Chef, Restaurant & Bar Specialists, Purchasing, Technical, Marine, Crewing and Operations teams to ensure seamless vessel performance and exceptional guest experience delivery.
Key Responsibilities
Essential:
No visa sponsorship is available.
If you are a commercially driven cruise hotel leader ready to take the next strategic step in your career and transition into a shore-based role, we would love to hear from you.
Apply now or contact us directly for a confidential discussion.
Location: Malta
Salary : Starting from €60,000 gross per annum + Bonus + Relocation Support
Position Reopened | Immediate Interviews Available
An exciting opportunity has reopened for an experienced Hotel Operations Manager to join a leading cruise organisation, overseeing hotel operations across a vessel and associated shore-side activities.
Reporting directly to the General Manager, you will play a pivotal role in driving operational excellence, financial performance and premium service delivery across extensive multi-outlet F&B operations, including 16 restaurants and 14 bars.
This is a strategic, commercially focused leadership role, ideal for an experienced cruise hotel professional looking to take their career into a shore-based corporate environment.
The Role As Hotel Operations Manager, you will lead and develop the Hotel Operations Product Delivery function, ensuring the vessel operates in line with agreed Service Level Agreements and brand standards.
You will collaborate closely with the Corporate Chef, Restaurant & Bar Specialists, Purchasing, Technical, Marine, Crewing and Operations teams to ensure seamless vessel performance and exceptional guest experience delivery.
Key Responsibilities
- Establish and lead the Hotel Operations Product Delivery Department.
- Drive operational excellence across hotel and F&B departments.
- Develop, implement and continuously improve Standard Operating Procedures (SOPs).
- Create and manage annual hotel operations budgets aligned with Owner financial guidelines.
- Maintain strict cost control and accountability across hotel operations.
- Monitor budget, inventory and operational performance reports.
- Oversee front-of-house equipment and service quality standards.
- Ensure compliance with HACCP, US Vessel Sanitation Program (VSP), EU SHIPSAN and MARPOL regulations.
- Support vessels during urgent operational matters.
- Conduct vessel inspections and maintain regular communication with onboard Hotel Leadership.
- Assist with contractual agreements with hotel and catering providers.
- Promote internal awareness of guest expectations and service standards across the organisation.
- Present confidently at board level when required.
Essential:
- Previous sea-going cruise experience.
- Minimum 2 years' onboard Hotel Operations Management experience.
- Minimum 5 years' F&B management experience, ideally within the cruise sector.
- Strong commercial and budget management expertise.
- Excellent written and spoken English.
- Confident senior-level communicator with strong presentation skills.
- Solid understanding of cruise regulations and compliance frameworks.
- Previous General Manager / Hotel Manager level experience.
- Previous shore-side or corporate cruise experience.
- Experience managing multiple stakeholders across onboard and shoreside operations.
- Based in Malta
- Shore-based role with travel to vessels as required.
- Starting salary from €60,000 gross per annum
- Annual performance bonus.
- Relocation support available.
- Immediate interview process.
No visa sponsorship is available.
If you are a commercially driven cruise hotel leader ready to take the next strategic step in your career and transition into a shore-based role, we would love to hear from you.
Apply now or contact us directly for a confidential discussion.