Key Responsibilities
- Manage a high volume and variety of FD&D claims for shipowners and charterers in line with internal policies and procedures
- Ensure timely, commercial, and cost-effective resolution of claims
- Develop and maintain strong relationships with Members and brokers, delivering a high standard of service
- Collaborate closely with P&I Claims, Loss Prevention, and Underwriting teams on claims handling, risk trends, and client engagement
- Prepare reports, updates, and documentation for internal stakeholders, including key developments within the portfolio
- Support audits, peer reviews, and continuous improvement of claims handling and operational processes
- Assist with business development activities, including client engagement and networking both locally and internationally
- Contribute to building a collaborative and high-performing team environment
- Ensure compliance with internal policies, procedures, and regulatory requirements
- Participate in claims-related initiatives and specialist working groups as required
- Undertake additional responsibilities as assigned by management
- Qualified Solicitor (England & Wales) or overseas equivalent (PQE 3-6, open to consider more senior candidates)
- Foundational understanding of FD&D claims and the P&I insurance sector
- Working knowledge of FD&D Rules
- Basic understanding of shipping terminology and vessel operations
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
Phoebe Woo EA Reg No: R25142324
Faststream Recruitment Pte Ltd, EA License no: 09C3403