Back to Job Search

Job Description

This role is responsible for the effective and cost-efficient handling of a wide range of FD&D claims, while building and maintaining strong relationships with Members and brokers. The position requires close collaboration with internal teams across Claims, Loss Prevention, and Underwriting, as well as involvement in reporting, audits, and business development initiatives.

Key Responsibilities
  • Manage a high volume and variety of FD&D claims for shipowners and charterers in line with internal policies and procedures
  • Ensure timely, commercial, and cost-effective resolution of claims
  • Develop and maintain strong relationships with Members and brokers, delivering a high standard of service
  • Collaborate closely with P&I Claims, Loss Prevention, and Underwriting teams on claims handling, risk trends, and client engagement
  • Prepare reports, updates, and documentation for internal stakeholders, including key developments within the portfolio
  • Support audits, peer reviews, and continuous improvement of claims handling and operational processes
  • Assist with business development activities, including client engagement and networking both locally and internationally
  • Contribute to building a collaborative and high-performing team environment
  • Ensure compliance with internal policies, procedures, and regulatory requirements
  • Participate in claims-related initiatives and specialist working groups as required
  • Undertake additional responsibilities as assigned by management
Requirements
  • Qualified Solicitor (England & Wales) or overseas equivalent (PQE 3-6, open to consider more senior candidates)
  • Foundational understanding of FD&D claims and the P&I insurance sector
  • Working knowledge of FD&D Rules
  • Basic understanding of shipping terminology and vessel operations
  • Strong communication and stakeholder management skills
  • Ability to manage multiple priorities in a fast-paced environment

Phoebe Woo EA Reg No: R25142324
Faststream Recruitment Pte Ltd, EA License no: 09C3403