The Role
This role owns the full crewing function for the company's fleet — ensuring correct manning levels, valid certification, and smooth crew travel and joining arrangements, while keeping timesheets and payroll on schedule. You'll lead a team (consisting of shore personnels and Captains.)
Key Responsibilities
- Ensure all vessels are correctly and safely manned in line with National and STCW 95 requirements, including minimum safe manning certificates
- Oversee crew training programmes and liaise with other training providers to secure strong outcomes
- Verify and maintain all seagoing staff certification, qualification records, and medical fitness prior to engagement
- Approve crew relief, leave, and promotion recommendations, ensuring adequate cover at all times
- Check and approve crew timesheets in line with payroll deadlines and STCW requirements
- Administer crew terms and conditions in line with prevailing Industrial Awards
- Act as the company's primary liaison with NMSA, the Department of Transport, and other regulatory bodies on crew certification and compliance matters
- Own crew-related audit compliance and produce monthly crew administration reporting
- Review onboarding processes and recommend improvements
- Tertiary qualification in shipping management, business studies, or a marine-related field
- Minimum 5 years' experience in crew administration/management
- Proven experience liaising with maritime authorities and government bodies
- Strong interpersonal, written, and verbal communication skills in English, across multicultural teams
- Confident with MS Office; valid driver's licence
- A collaborative problem-solver comfortable managing both shore and sea-based teams
Jess Choo EA Reg No: R1989216
Faststream Recruitment Pte Ltd, EA License no: 09C3403