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Job Description

Faststream Recruitment has partnered with a global shipping agency who is looking for a Country Manager to help expand their business in Malaysia. 

Responsibilities: 
  • Oversee the overall business operations, including P&L management, strategic planning, sales, marketing, and business development to achieve organizational objectives.
  • Take full ownership of the country's financial performance, ensuring delivery of budgeted profitability targets.
  • Lead the business with strong governance, ensuring compliance with local regulations, corporate policies, and industry standards.
  • Drive commercial growth by identifying, developing, and expanding opportunities across port agency, liner agency, and other maritime-related services.
  • Ensure operational excellence and consistently high service standards for customers.
  • Promote and enforce workplace health, safety, and compliance initiatives.
  • Lead local sales and commercial activities, converting opportunities into sustainable business growth.
  • Foster a collaborative, high-performing culture through effective leadership, employee engagement, and talent development.
  • Build and maintain strong relationships with key stakeholders, including customers, government authorities, terminals, warehouses, shipping agents, and service providers.
  • Collaborate closely with regional leadership teams across finance, commercial, and operations to align local business strategies with regional objectives.
  • Recruit, develop, mentor, and retain talent while ensuring succession planning for critical roles.
Key Requirements:
  • A proven track record of successfully managing P&L over a longer period of time in various management positions in the shipping agency industry 
  • A team-leader with proven experience, network, knowledge of the relevant industry in Indonesia, able to show successful management of a multi-functional team
  • Strong business acumen and experience of operational management and development
  • Entrepreneurial and trustworthy, proactive and self-motivated 
  • An open-minded and co-working type of leader
  • A confident communicator with solid skills of execution
  • Able to work under pressure and willing to travel
 
Kindly note that this position is open only to candidates who are currently based in Malaysia.
 
Jeralyn Chong (EA Reg no: R21100780)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403