This is an exceptional opportunity for an accomplished gaming professional to lead onboard casino operations, drive revenue performance, and deliver an outstanding guest experience within a world-class cruise environment.
Key Responsibilities:
- Oversee the day-to-day operation of the onboard casino, ensuring the highest standards of guest service and operational excellence.
- Lead, motivate, and develop the casino team, including supervisors, dealers, hosts, and support staff.
- Monitor gaming activities to ensure compliance with company policies, procedures, and applicable regulations.
- Drive casino revenue through effective player development, promotions, tournaments, and guest engagement initiatives.
- Build and maintain strong relationships with VIP and high-value guests.
- Manage staffing, scheduling, performance management, and training activities within the casino operation.
- Ensure accurate handling of cash, chips, gaming records, and financial reporting.
- Collaborate with onboard leadership to enhance the overall guest experience and support business objectives.
- Maintain a safe, professional, and welcoming gaming environment at all times.
- Previous experience as a Casino Manager, Assistant Casino Manager, or senior casino leadership professional.
- Strong knowledge of casino operations, table games, player development, and gaming compliance.
- Proven leadership and team management experience.
- Excellent communication, interpersonal, and customer service skills.
- Strong commercial awareness and ability to drive revenue performance.
- Experience working with VIP players and loyalty programmes.
- Ability to thrive in a fast-paced, multicultural environment.
- Good command of spoken and written English.
- Rotation of 4 months onboard / 2 months off.
- Competitive salary dependent on experience, plus commission.
- Worldwide travel opportunities.
- The opportunity to work with a leading international cruise operator.
- Career development within a world-class gaming and entertainment environment.
- Single cabin accommodation and meals provided onboard.