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System & Admin Support

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Ref: 924680
Salary: Excellent Base Salary + Benefits
Location: Germany
Division: CORPORATE & PROFESSIONAL JOBS

System & Admin Support

Location: Hamburg, Germany

The company…

A leading brand within the service, maintenance and installation of Maritime Electronics from bridge systems and communications equipment.

The role…

To provide a high level of Support for the IT systems. Communicating with end users and helping to resolve any problems they have. Responsible for the development, maintenance, administration and data entry of the IT systems
Work within the Support infrastructure and carry out the duties required from helpdesk support to project support.


    * Responsible for data quality and data entries in the company systems
    * Responsible for operation and management of our information service.
    * Responsible for system troubleshooting and users support
    * Assist in the development and maintenance of systems in liaison with internal stakeholders.
    * Act as PM for new system development
    * Backup functions as required

Ensure that:
o data remains consistent across the database
o data is clearly defined
o users access data concurrently, in a form that suits their needs
o there is provision for data security and recovery control (ensuring all data is retrievable in an emergency).


    * Monitor performance and manage parameters in order to provide fast responses to front-end users
    * Maintain data standards, including adherence to the Data Protection Act
    * Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata)
    * Assist in controllling access permissions and privileges
    * Develop, manage and test back-up and recovery plans
    * Ensure that storage and archiving procedures are functioning correctly
    * Work closely with IT project managers, database programmers and multimedia programmers
    * Strictly adhere to the policies and procedures put in place by the VMS and IT policy documents.
    * Being the first point of contact to users and maintaining a professional manner when dealing with users and peers.
    * Enforcing the IT security policy and procedures.
    * Attending remote Office Visits and providing the support required.
    * Helpdesk administration as required
    * Work within SLA laid down by IT management.

The person…


    * Good interpersonal skills and the ability to interact with end users.
    * Good Communication skills are essential.
    * Experience of working on a busy IT support environment.

    Software

      * Quickbase
      * Power BI
      * Web creation
      * Microsoft Office all packages

The reward…

A market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Apply now
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