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Customer Service Representative

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Ref: 926966
Salary: €35,000+, depending on experience
Location: Germany
Division: SUPPLY CHAIN & PROCUREMENT JOBS

Faststream is recruiting for a dynamic & well respected container line business, who are looking to hire a Customer Service Representative for one of the global offices in Hamburg.

Th purpose of the role is to ensure all bookings and information/documentation relating to customer bookings are correct and within datelines as per company guidelines.

Key responsibilities for the role;

- Ensuring all bookings are received & updated within set timescales, following up with customers to keep them updated.

- Quick & correct responses to customer queries.

- Coordinating with internal teams to make sure all documentation is correct & on-time to allow a swift execution of operation.

To be considered for this role, ideally you will have a min of 2 years customer service experience in either a container line, logistic or freight forwarding business.

Good command, written & verbal of the English language is essential. German speakers would also be desirable but not essential.

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