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Customer Service Officer

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Ref: 924987
Salary: Salary commensurate with experience
Location: Singapore
Division: CORPORATE & PROFESSIONAL JOBS

We are partnering with a reputable marine company to recruit for experienced Customer Service Officers in Singapore.

You will attend to inquiries from the customers assigned to you, with regards to products, pricing, order status, etc. You will manage end to end process from request to delivery, and you will ensure smooth delivery through working with both internal and external relevant parties to rectify any difficulties encountered throughout the supply and delivery process, and that correct products are being shipped accordingly. You will work closely with the sales team to understand the terms of business with respective customers. Monitor post delivery activities such as invoicing and follow ups on payment.

To be considered, you need to have relevant customer service or sales support experience working for a manufacturer or distributor, ideally in the marine industry. Being organised and strong communication skills are critical to excel in this position.

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