System Support Assistant (Permanent)

Exclusive to Faststream
Ref:
916508
Salary:
£25,000 to £35,000 DOE + additional benefits
Location:
London
Division:
Corporate & Professional jobs
System Support Assistant
Location: London


Our client is one of the world's largest shipping companies; they are looking for a system support assistant to directly support the RORO business area.

The Role…

Main Duties:
-Support users in business area
-Managing and monitoring system performance
-Prioritising service requests
-Answering and registering help desk requests
-Resolving problems
-Maintaining reference & user data
-Support projects and growth within the department
-Support business analysts and projects managers when necessary

The Person…

Experience:
-IT help desk
-Ticketing systems
-IT applications
-Shipping industry (specifically RORO)

Skills:
-Clear and confident communicator
-Confident presenter
-Customer focused
-Problem solver
-Team player
-Organised and excellent time management
-Analytical

The Reward…

-£25,000 to £35,000 DOE
-Benefits

Things to note:
-Overseas and domestic travel may be required